Shipping Processing
WeatherConnection.com's goal is to ship your package within one business day from the date you place the order, barring any problems during processing. Orders placed after business hours on Friday and during the weekend will generally be processed on Monday. If there are difficulties with your order due to credit card, billing, or shipping information, we will ship your package as soon as is possible once those errors have been remedied.

Unfortunately, we are unable to ship parts of orders to more than one address. If you need to send products to more than one address, we ask that you make a separate order for each address.

Shipping Methods
WeatherConnection.com understands that you may need to have your order shipped faster than our normal methods. Therefore, we currently offer the following three levels of shipping service to addresses within the Continental United States:

• UPS Ground or USPS Priority Mail
• FedEx 3 Day
• FedEx 2 Day
• FedEx Standard Overnight

Packages addressed to the states of Alaska and Hawaii, Post Office Boxes, and APO/FPO addresses will be shipped via USPS Priority Mail; standard rates apply.

For shipments to Alaska and Hawaii, FedEx Air shipping service is also available. We ask that you contact us via email for a quote. Please be sure to reference the product number and description of the merchandise.

Delivery Times
Shipping times vary, especially during the holiday seasons, but once your package has left our warehouse you can expect to receive it approximately:

• Standard Shipping Methods
  • UPS Ground Service (4-10 business days Continental United States) *
    
  • USPS Priority Mail (4-12 business days Alaska and Hawaii) *
• Expedient Shipping Methods
  • FedEx 3 Day (3 business days) *
  • FedEx 2 Day (2 business days) *
  • FedEx Standard Overnight (next business day) *
    
    * From day order is shipped.
    

Unfortunately, estimates cannot be made for delivery to APO/FPO addresses or other destinations.

Tracking Your Order
After your order has been shipped, we will send you an email shipping notice, confirming that your package has been sent to you. If we shipped your order via UPS or FedEx, the email will also provide you with a tracking number and a direct link to your tracking information in UPS or FedEx's tracking database.

You can also track your package by going to UPS's website (http://www.ups.com) or by calling UPS's customer service toll-free at 800-PICK-UPS. Make sure to have your tracking number ready. FedEx shipments can be tracked at http://www.fedex.com or by calling 800-GO-FEDEX.

International Shipping
WeatherConnection.com normally ships to physical addresses in the United States (including Alaska and Hawaii via USPS), P.O. Boxes, and APO/FPO Boxes.

We also ship most of our products to Canada. We ask that to place an International order to Canada, you call one of our customer service representatives at (503)436-1844 who can help you place your order and can determine costs for Canadian shipping:

• FedEx International Economy (4-5 days, tracking information available)

International shipping to other destinations is not available at this time.


All international shipping rates are exclusive of any charges due to customs, duties, taxes and/or brokerage fees. Additionally, any charges due to customs, duties, taxes, and brokerage fees will be your responsibility upon receiving your order. If the fees are refused to the carrier, you will be charged the exact amount for customs, duties, taxes, and brokerage fees, plus a 10% handling charge.

Backordered Items
WeatherConnection.com tries to keep our products continually in stock. However, sometimes we are unable to have a product available to a customer when they need it. If any item you order is out of stock, it will be shipped to you as soon as it is available. Your credit card will not be charged until your order is completely filled and ready to be shipped to you. If there is a delay of two weeks or more, we will notify you via email.